There has been a noticeable decrease in postal mail being sent by consumers, which has led to layoffs of employees. The U.S. Postal Service is hemorrhaging money and employees, while the British Royal Mail is signing licensing deals to try to make up for lost revenues.

This has occurred due to advances in technology, as many letters are now being sent by email or text. People are also communicating via instant messages and social networking sites. Therefore, the decline in revenues can be attributed to this.